Automated Credit Control for Melbourne Agencies
Get your creative work paid for on time. Duely is the credit control tool built for agency founders.
The Real Problem
Melbourne creatives want to do creative work, not chase clients for money. Duely provides an elegant, set-and-forget credit control system that links directly to your Xero and sends personalized emails until the invoice is paid.
Why Duely is Built for You
We focus on one thing: getting your overdue invoices paid without ruining your client relationships.
Direct Xero integration
Send reminders that don't sound like a robot
Track your highest risk clients on one dashboard
Action Center
Stop guessing who to chase.
Every morning, Duely scores your entire client list by invoice aging, financial risk, and broken promises — and gives you a prioritized queue of exactly who needs a nudge today. No spreadsheets, no gut feel.
Today's queue3 actions
CriticalAcme Corp · $15,400
Follow up on broken promise — 18 days overdue
Send firm follow-up
ModerateInitech LLC · $2,150
14 days overdue — no broken promises yet
ChillStark Industries · $12,000
Only 2 days late. Good payer — they probably forgot.
Invoice automationActive
Day 3Friendly reminder
Day 7Professional nudge
Day 14Firm warning
Paused — you logged a manual call today
Automated reminders
Take the anxiety out of following up.
Configure a recurring schedule or a multi-step email sequence. Reminders go out on autopilot — and the moment you log a manual call or message, the sequence pauses automatically so you never sound out of touch.
Gmail integration
Sound like a human, not a collection agency.
Connect your Gmail and every follow-up lands in the client's inbox as a regular email from your address — not from a no-reply system. Replies go straight to your inbox, keeping the conversation natural.
G
you@gmail.comConnectedTosarah@acmecorp.com
Fromyou@gmail.com
ReInvoice #1042 — outstanding balance
Hi Sarah, just a quick follow-up on invoice #1042...
Late fee policyEnabled
TypePercentage
Rate5% per month
Grace period14 days
FrequencyMonthly
Next application in 4 days
Acme Corp — $772 late fee will be logged
Late fee automation
Stop being treated like a free bank.
Configure a flat or percentage late fee policy once — with grace periods and recurring frequencies. Duely applies it automatically to chronically late invoices. Blame the system, not yourself.
Client portal
End the “can you resend that invoice?” emails.
Share a secure link with any client. They can view their outstanding balance, download past invoices, and pay directly — no more “can you resend the invoice?” emails, no more payment link ping-pong.
Client view
Outstanding balance
$8,200
Invoice #1041$5,000 · 32d overdue
Invoice #1042$3,200 · 14d overdue
Pay now
X
XeroLast synced2 minutes ago
Invoices imported142 invoices
QB
QuickBooksLast synced14 minutes ago
Invoices imported87 invoices
Auto-syncing every 30 minutes
Accounting integrations
Escape the manual data entry trap.
Connect Xero or QuickBooks and Duely pulls in your invoices automatically. No CSV uploads, no copy-pasting. Your collections pipeline stays in sync as new invoices are raised and payments come in.
Simple, honest pricing for your entire team
No per-seat pricing. Bring everyone on board for one flat rate. Try everything free for 7 days.
Monthly
$29 / month
for your entire team — cancel any time
- Everything included:
- ✓ Unlimited team members
- ✓ Unlimited clients & invoices
- ✓ Automated reminders & sequences
- ✓ Xero & QuickBooks sync
- ✓ Client portal & payment logging
- ✓ Activity timeline & CSV exports
2 Months Free
Annual
$290 / year
for your entire team — save $58
- Everything in Monthly, plus:
- ✓ Unlimited team members
- ✓ Priority support
- ✓ 2 months free